Shipping

USA WIDE DELIVERY

We offers FREE delivery on all domestic orders placed through our website, with no minimum order quantity. We also understand that getting your orders quickly is important to you, so we make every effort to process your order promptly.  It takes 1-5 business day/s delivery, it depends on your location.

INTERNATIONAL DELIVERY

All purchase orders International are in LOW RATE Express Mail Service.

Estimated worldwide delivery time is within 8 to 10 working days.

We are not responsible for any loss, damage and stolen of your purchase.

All international orders will be delivered from our shipping to your country. We will ship out your order after receiving your payment.

Tracking Number will be emailed to you to trace and keep track of your parcel.

We try to mark all parcels with a reasonable value to avoid import duties, but we are not responsible if your country’s customs impose fees such as import duties, customs, and local sales taxes.

We try our best to protect your purchases with bubble wrap before each order is posted out. Unfortunately, because the shipping journey is out of our control, We will not be liable for any loss/damages incurred during delivery. We understand the desire to see your products in perfect condition and take special preparation to ensure this.

We are not responsible if your parcel is returned to us due to:

  • Your provision of an incorrect/invalid delivery address
  • Your failure to sign for your parcel
  • Your failure to pick up your parcel at the local postal facility (this usually happens when you are not available to sign for the parcel when the postman attempts delivery.  They will leave a notice at your location asking you to pick it up at a local post office)

 

In the event that your parcel is returned to us, you will be required to pay a shipping and handling fee per order that is shipped via Express Mail Service (EMS). If you would like to return the items, we will refund the value of the product(s) minus a 30% restocking fee. EMS shipping fees cannot be refunded.

All PARCELS have TRACKING NUMBERS that can be tracked and traced

For any inquiries you can email us at info@dermalinecoltd.com